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Nicole Forsgren

How Metrics Shape Your Culture

Dr. Nicole Forsgren is Co-founder, CEO and Chief Scientist at DevOps Research and Assessment (DORA) and co-author of the book Accelerate: The Science of Lean Software and DevOps. She is best known for her work measuring the technology process and as the lead investigator on the largest DevOps studies to date. She has been a professor, sysadmin, and performance engineer. Nicole’s work has been published in several peer-reviewed journals. Nicole earned her PhD in Management Information Systems from the University of Arizona, and is a Research Affiliate at Clemson University and Florida International University.

About this session

What if metrics is the secret ingredient to amazing DevOps? We’ve all probably heard of CAMS in DevOps: Culture, Automation, Measurement, and Sharing. The right metrics, used the right way, touch all of these points and make everything just a bit better.

The most innovative organizations use metrics to measure the right things so they can make their software development and delivery awesome. You want to measure the right things, too – but where should you start? You need to know what you want to measure, what not to measure, and what to watch out for. Because the secret is that metrics shape your culture – and Nicole will show you how.